Add a New Segment

To add a new Segment, follow these steps:

Step 1: From the left navigation panel, select Segments.

Step 2: Click Add Segment on the top-right corner of the screen.

Step 3: Enter the Segment Name into the Name field and the Description into the Description field.

Step 4: Under Segment Type, the following options are available:

  • DASHBOARD - Displays data visualizations and insights based on segment attributes.

  • AUDIENCE - Represents a group of users or entities that meet specific criteria.

    CDP_segmenttype

Click: DASHBOARD

The following options are available under the Context dropdown. Select the appropriate one.

  • Orders – Displays data related to customer orders and transactions.

  • Conversion Comparison with CRM Data – Compares conversion metrics with CRM records for analysis.

  • User Visits Stats – Shows statistics on user visits and interactions.

  • Join Operation – Merges data from multiple sources for comprehensive analysis.

  • FB Ad Insights – Provides performance metrics for Facebook ad campaigns.

  • Events – Tracks and analyzes user events and actions.

  • Offline Conversations – Captures and analyzes offline interactions and engagements.

Step 4.1 :Add the Conditions using the Rule and Ruleset options. Use the AND and OR options as appropriate to define the logic.

Adding Conditions Using Rules and Rulesets

  • Select the Logical Operator:

    • Choose AND or OR to define the logical relationship between conditions.

  • Add a Rule:

    • Click + Rule to define a condition, such as Conversion Event Name with a specific value.

  • Add a Ruleset:

    • Click + Ruleset to group multiple rules together under a nested condition.

  • Ensure Rulesets Are Not Empty:

    • If a ruleset is empty, an error message appears: "Ruleset cannot be empty Please add a rule or remove it altogether."

  • Remove Unwanted Rules or Rulesets:

    • Click the X icon next to a rule or ruleset to delete it.

Step 5: Click AUDIENCE.

These are the options available under the Context dropdown. Select the appropriate one:

CDP_selectcontext

Step 5.1: Add the Conditions using the Rules and Ruleset options. Use the AND and OR options as appropriate to define the logic.

Adding Conditions Using Rules and Rulesets

  • Select the Logical Operator:

    • Choose AND or OR to define the logical relationship between conditions.

  • Add a Rule:

    • Click + Rule to define a condition, such as Conversion Event Name with a specific value.

  • Add a Ruleset:

    • Click + Ruleset to group multiple rules together under a nested condition.

  • Ensure Rulesets Are Not Empty:

    • If a ruleset is empty, an error message appears: "Ruleset cannot be empty Please add a rule or remove it altogether."

  • Remove Unwanted Rules or Rulesets:

    • Click the X icon next to a rule or ruleset to delete it.

CDP_segmentconditions

Step 6: Click Save to save the segment details.

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